FAQs

Questions About Our COVID-19 Screening Process
 
What area does your mobile clinic service?

We service San Diego, Imperial, and Orange Counties in California

How do I create an account to test my workforce?

Start by contacting us here or requesting a quote here. We will send you a quotation based on your location and the number of tests you will be ordering.

What information do I need to register my company?

We need your company name, address, contact information, testing preferences, and information about your facility.

How do employees register for testing?

The employer provides a roster with employee information. We collect the minimal amount of information required by the CDC for positive results reporting: first name, last name, date of birth, address, phone number, work email, race and ethnicity.

Employees then receive an invitation to our secure portal to provide electronic consent and manage their results.

How are results returned?

We deliver results through our secure portal. Results summaries are delivered to a company representative electronically through the portal. Employees have the option to receive results electronically through the portal as well.

When are results available?

We deliver results electronically as soon as we receive them from our testing lab, usually within 24 hours, or at the end of business day the day after sample collection.

Who approves and reviews the tests?

Our physicians approve test orders and review all results before reporting.

How do I pay for the tests?

We charge a 50% deposit based on the number of expected tests before the collection event. We charge the remaining balance, based on the actual number of tests performed, when you receive your results.

 

We accept PayPal, Zelle, checks, and major credit cards.

PCR Testing for the SARS-CoV-2 Virus
 
What tests do you offer?

We offer the QuantiVirus™ test through DiaCarta and the Thermo Fisher TaqPath test through NeoGenomics.

How are samples collected?

Samples are collected using flocked oropharyngeal swabs by a registered nurse (RN).

Does staff use Personal Protective Equipment (PPE)?

Yes. Our collection staff is equipped with PPE as recommended by the CDC and local health departments.

Are the PCR tests approved by the FDA?

Yes the tests are approved by the FDA through Emergency Use Authorization (EUA)

What are the performance characteristics of the PCR tests?

Our PCR test (DiaCarta QuantiVirus™ and Thermo Fisher TaqPath) each cover three different regions of the SARS-CoV-2 viral genome and are among the most sensitive tests available.

Serology Testing for COVID-19
 
How is the test collected?

The serological test is collected by a venous blood draw by an experienced phlebotomist.

© 2020 by Mobile Xpress Clinics

San Diego, California